# Report a Bug or Issue

If you encounter a problem while using Mozi, please follow the instructions below to ensure your case can be resolved as quickly as possible.

**1) Copy Your MOZI Wallet Address**

<figure><img src="/files/rrvrHtm5uwMycRjRLRVc" alt="" width="375"><figcaption></figcaption></figure>

**2) Describe The Problem**

Let us know what went wrong with as much detail as possible.&#x20;

**3) Take a Screenshot**

Please provide a screen shot of the issue

## **Submit The Information**

**1) Please create a ticket on the MOZI Discord**

MOZI Discord Link:\
<https://discord.com/invite/SuzfbnRh66>\
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Please BE vigilant about scammers or impersonators

**2) Open a Ticket in the Support Channel**&#x20;

**3) Click Tickets > General Support**

**4) Include All the Details**

When creating a support ticket please make sure to include all the requested information (MOZI Wallet Address, Problem Description, Screenshots, etc)\
\
**5) After the Submission**&#x20;

A support agent will reach out to you in the same chat ASAP to help solve your problem.


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